Terms of Use

01. Eligibility and responsible use

You must be at least 13 years old and meet any higher minimum age required by the laws that apply to you and by the app's published age rating. If you are below the age of legal majority, you must have permission from a parent or legal guardian who has reviewed this Agreement. Where the law requires parental consent for personal-data processing, you may use the affected service only after that requirement has been satisfied. Livduo is not directed to children below the applicable minimum age. You must not misrepresent your age or bypass age restrictions.

Use Livduo for lawful entertainment and social interaction. Do not use it while driving or in circumstances in which distraction could cause injury. Spending is optional, and purchases must be authorized by the person responsible for the payment account.

02. Accounts, sign-in and security

Account access is provided through the sign-in methods displayed in the app, including phone-number verification and Sign in with Apple. Provide accurate information and keep your account secure. Do not sell, rent, transfer or share accounts, impersonate another person, or create accounts to evade a restriction. Notify us promptly if you suspect unauthorized access.

You are responsible for activity you authorize through your account. We may require proportionate account verification to address security incidents, privacy requests or disputed transactions. We will not ask you to disclose your Apple password, complete payment-card details or verification codes through public posts or room messages.

03. What Livduo provides

Livduo brings room-based entertainment, games and community interaction together. You can create a profile, discover and join rooms, participate in supported game interactions, follow other users, view follower and following lists, publish permitted posts and videos, comment, react, and use the available reporting and blocking tools.

Pool Master (Billiards) and Mine Party (Minesweeper) provide room-based competition and spectator interaction. Ocean Riches and Great Detective provide solo challenges, recorded progress and eligible in-app rewards. Rules, scoring, available items and participation conditions are shown in the relevant game or feature.

Rooms and social presentations can include automated gameplay, prerecorded media, computer-controlled participants or preset presentation content. Room animations and presentation indicators do not, by themselves, establish that a person is broadcasting or participating in real time. Display names, avatars and profile statements are not identity verification. Do not rely on a room presentation as a guarantee of a particular user's presence, audience size or personal response.

Features may vary with the app version, game rules, account status and service availability. We may make reasonable operational, safety or legal changes. Changes affecting paid digital entitlements remain subject to applicable consumer rights.

04. Private messages and relationships

Private messaging is available subject to the app's relationship and safety controls. In particular, users must follow each other before initiating a private conversation through the social chat entry. A follow, reaction, gift or purchase does not entitle anyone to a reply, private access, a relationship or contact outside Livduo.

Respect refusals, blocks and personal boundaries. Do not repeatedly contact someone who has asked you to stop, use another account to bypass a block, or pressure anyone to disclose personal information or spend money. Private messages are intended for conversation participants; authorized access for service operation, safety investigations and lawful requests is described in the Privacy Policy. They should not be treated as an end-to-end encrypted communications service.

05. Your content and permissions

You retain ownership of content you create. You grant us a non-exclusive, worldwide, royalty-free license to store, reproduce, transmit, display and technically adapt that content only to provide the functions you use, distribute it to its intended audience, maintain the service, and enforce safety rules. Technical adaptation includes resizing images and formatting media for playback. This license does not authorize selling your private messages or using your likeness to endorse an unrelated product.

You must have the rights and permissions needed to share all text, images, videos, music and personal information you submit. Do not post another person's private information or likeness in a way that violates their rights. Public content can be seen and copied by others. Deleting content ends its ordinary display through your account, subject to necessary technical processing and legally justified retention; it cannot erase independent screenshots or copies outside our control.

06. Community rules: prohibited content and conduct

Livduo does not tolerate objectionable content or abusive behavior. You must not create, upload, send, solicit, promote or facilitate:

• Child sexual abuse or exploitation, grooming, sexualization of minors, or any conduct that endangers a child.
• Pornography, explicit sexual acts, sexual solicitation, non-consensual intimate imagery or sexual harassment.
• Threats, stalking, bullying, targeted humiliation, hate speech or discrimination against protected groups.
• Terrorism, violent extremism, graphic violence intended to shock, or encouragement of suicide, self-harm or serious injury.
• Scams, fraud, identity theft, impersonation, deceptive fundraising or misleading claims intended to obtain money, coins or personal information.
• Doxxing, unauthorized disclosure of confidential information, or infringement of copyright, trademarks or other rights.
• Illegal goods or services, unlawful gambling, real-money wagering, unauthorized coin sales, cash-out schemes or off-platform trading of digital items.
• Spam, unwanted commercial solicitations, account farming, fabricated engagement or manipulation of rankings.
• Cheating, bots, modified clients, exploitation of bugs, interception of credentials, malware, unauthorized scraping or interference with security or service operation.
• Attempts to circumvent moderation, age restrictions, a block, suspension or an account ban.

Livduo is not a service for anonymous sexual chat, sexual matchmaking or rating people by physical attractiveness. The same rules apply to profiles, rooms, posts, videos, comments and private messages.

07. Reporting, blocking and moderation

Use the report control available on a user or supported content surface to identify a safety or content concern. You may also submit a report through Profile → Settings → Help & Feedback. Include the relevant account or content identifier, the reason for the report and enough context to locate the problem. Do not submit false reports or unnecessary sensitive information.

Blocking is available through user and settings controls to restrict unwanted interaction. It does not retrieve information another user has already received or copied. Moderation reports are reviewed by authorized personnel, who may remove or restrict content, limit features, suspend accounts or terminate access in response to violations. Serious safety concerns are prioritized. We may preserve relevant evidence when necessary and lawful, and cooperate with valid legal requests. We do not promise that every item is reviewed before it appears.

You may challenge a moderation decision through Help & Feedback or the public contact email above. Provide the decision or content identifier and an explanation. We consider relevant context and correct substantiated errors. Livduo is not an emergency service; contact the appropriate emergency authority for an immediate threat.

08. Virtual coins, game points and rewards

Coins, game points, leaderboard positions and digital rewards are virtual features for use within Livduo. They are not legal tender, a bank balance, an investment or a claim to money. They cannot be cashed out, redeemed for physical goods or real-world prizes, or traded outside authorized in-app functions. Livduo does not provide a withdrawal, recipient-payout or creator-income service.

Coins may be obtained through supported purchases or eligible in-app rewards. Their permitted uses are the digital features displayed in Livduo, such as virtual gifts and eligible cosmetic items. Game-specific points record participation or performance and may be separate from the coin balance. Mine Party prediction points are game-specific points; they cannot be purchased with money or converted into cash or purchased coins. A game score, prediction result or ranking does not create a right to payment.

Scoring and reward conditions are those shown for the relevant game. Rewards may require reaching a threshold, may be claimable once per account and may have a stated duration. Temporary avatar frames expire according to their displayed validity. Do not assume that all games award coins, that every score grants a reward, or that a leaderboard position is permanent. We may correct duplicate rewards, fraudulent scores, technical errors and invalid results on reasonable evidence.

09. Virtual gifts and digital items

A virtual gift purchases an in-app visual interaction. The gift and its coin price are displayed before you send it. Confirm the selection and available balance carefully. A successful gift deducts the displayed coins and creates a gift-order record. Its animation may depend on device performance and the current room state.

A gift is not a monetary donation, a physical item, a transfer to another person's cash account or a guarantee that a host will respond. Gift spending is not converted into recipient earnings. Gift-order records can be viewed through the gift panel. If a deduction occurs without delivery of the purchased digital function, contact support with the order number so that we can investigate and provide the remedy required by the circumstances and applicable law.

Prices and availability can change prospectively. A price change does not alter an already completed order. Expiration dates for time-limited items are disclosed when the item is obtained. Purchased coin balances do not expire merely through the passage of time.

10. Apple In-App Purchase and refunds

Digital purchases made in the iOS app use Apple In-App Purchase. The purchase screen and Apple's confirmation display the product and price before authorization. Apple processes payment credentials; Livduo does not receive your complete payment-card number. We receive purchase-related identifiers and status information to associate the purchase with the appropriate Livduo account, prevent duplicate credit and maintain transaction records.

Consumable coins are credited to the signed-in Livduo account and are spent when used. They are not a reusable non-consumable entitlement that can be restored after consumption. If an approved purchase has not been credited, contact us with its transaction details; do not disclose payment credentials.

Apple handles billing and Apple-processed refund requests under its applicable terms. You can request a refund through reportaproblem.apple.com. Nothing in this Agreement removes statutory refund or consumer rights. A verified refund, reversed payment, duplicate credit or fraudulent transaction may require a corresponding balance or entitlement correction. We do not arbitrarily confiscate valid purchased balances.

11. Privacy and device permissions

The Privacy Policy explains account data, user content, messages, game records, transactions, service providers, retention and privacy choices. Device permissions are requested for the features that need them. You can manage permissions in iOS Settings. Refusing an optional permission does not authorize us to collect the corresponding information by another means.

12. Deleting your account

You can initiate permanent deletion in Profile → Settings → Delete account and complete the confirmation shown in the app. Deletion removes your account and associated profile, published content, messages you sent, social relationships and gameplay records from the active service, subject only to applicable legal exceptions and necessary technical processing described in the Privacy Policy. Signing out or uninstalling the app does not delete an account.

Deletion ends access to the account, unused coins, digital items and account history. Review your balance and save any information you need before confirming. Deletion does not itself reverse a completed Apple payment. Refund rights are determined by applicable law and Apple's rules. We cannot delete records Apple independently maintains or copies another person has saved outside Livduo.

13. Suspension and service changes

We may restrict or end access where reasonably necessary to address a serious or repeated breach, fraud, a safety or security threat, or a legal obligation. Where appropriate and lawful, we provide reasons and an opportunity to appeal; urgent protective measures may precede notice. We consider the seriousness of the conduct and do not use this provision to avoid mandatory consumer obligations.

Maintenance, network conditions and software faults may interrupt a room or round. Results and rewards depend on valid game records. Report a disputed result rather than repeatedly exploiting a suspected error. If a service change materially affects a paid entitlement, we provide the notice or remedy required by applicable law.

14. Intellectual property and app license

Livduo's software, branding, artwork and service designs are owned by or licensed to the operator. You receive permission to use the service for its intended personal purposes, subject to this Agreement and applicable law. Do not copy, sell or exploit protected material without permission. Any restrictions on reverse engineering do not override rights the law expressly gives you.

To report infringement, send the location of the disputed content, identification of your rights, your contact information and a good-faith explanation through our support channels. We may seek additional information reasonably needed to assess the request.

The license for an App Store download is also subject to Apple's applicable Standard Licensed Application End User License Agreement and Usage Rules. These service terms do not replace rights or obligations that Apple's applicable license reserves.

15. Service responsibility and limitations

Use reasonable care when interacting with others. We do not verify every user's identity or guarantee the accuracy of user content. Do not share passwords, financial credentials or sensitive personal details in a room or with someone you have just met.

To the extent permitted by law, the service is provided on an available basis without a promise of uninterrupted access, error-free results or permanent availability of every feature. We are responsible for performing our obligations with the care required by applicable law. Nothing in this Agreement excludes liability for fraud, intentional misconduct, gross negligence where exclusion is prohibited, personal injury for which liability cannot be excluded, or mandatory consumer and data-protection rights. Any permitted limitation applies only to loss that the law allows us to limit.

16. Apple and third-party services

This Agreement is between you and Livduo's operator, not Apple. We are responsible for Livduo's operation, support and content, subject to applicable law. Apple is not a sponsor of Livduo's games, leaderboards or rewards. Apple provides its own sign-in, purchase and platform services under its terms. External destinations you choose to open have their own terms and privacy practices.

17. Changes and interpretation

We may update these terms to reflect material service, safety or legal changes. We publish the revised text and update its date. Material changes require appropriate notice and, where necessary, renewed acceptance before they apply. A change does not retroactively remove an accrued consumer right. If a translation differs, mandatory rights and the meaning most protective of rights required by applicable law remain unaffected.

18. Disputes and contact

First contact us through Profile → Settings → Help & Feedback or the public contact email above so we can investigate a concern. Include the account or order identifier relevant to the request, without unnecessary sensitive information. This Agreement does not require mandatory arbitration or waive collective remedies. Applicable mandatory consumer law and the jurisdiction of a court competent under that law remain available to you. An invalid provision does not invalidate the rest of the Agreement.

For service, safety, purchase, intellectual-property and privacy matters, the operator and public contact email are identified at the beginning of this Agreement.